Tuesday, June 15, 2010

J.Crew Will Not Be Forgotten! ;)

"Thanks!" to Louise, who shared the above email that she received from J.Crew recently.

The email came with the subject line of "You forgot something..." and basically let's her know that the items she has left in her virtual online shopping cart is still waiting for her.

I have received these types of emails from Gap, but not from J.Crew. I actually think it is a clever marketing move. Another suggestion to J.Crew: it would be nice to include the exact items in the users' shopping cart and their availability. And while I am at it, it would be awesome if J.Crew's website would allow for a "wish-list". :)

What are your thoughts on this email? Have you received one recently? Do you think it will prompt customers' to purchase their shopping cart items? :)

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