Blair Sabol's {famous fashion writer for the Village Voice in the 1970's} experience with J.Crew's personal shopper was a delightful read. J.Crew's customer service (in general) does an excellent job taking care of its customers (e.g. locating an out of stock item, waiving shipping fees on an order, sending gifts during the holidays), that sometimes we honestly feel like we are their "number one" customers. So of course, it is a bit shocking to encounter situations where we find out the degree of love is not mutual. (And oh yes, I have been in those situations myself.) ;)What are your thoughts on the article? Did you relate to the author's story? Do you have a close relationship with your personal shopper?
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